Frequently Asked Questions

• What are the Gallery Opening hours?

  The Gallery is open Monday & Sunday: 11.00 - 17.30, Tuesday - Saturday: 9.15 - 17.30 and Thursday: 9.15 - 20.30

• How do I get there?

  For more information on how to get to the Gallery and our city centre location please see https://www.nationalgallery.ie/visit-us/getting-here.

• Do I have to book in advance?

  Yes, all visits and sessions must be booked three weeks in advance. For more events please see https://www.nationalgallery.ie/whats-on.

• Is the building wheelchair accessible?

  Yes, the Gallery is entirely wheelchair accessible. There are disabled parking bays on Merrion Square West. Wheelchairs are available on request. Changing Places facility available.

• If myself or my group have any additional needs can these be catered for on the tour?

  We are committed to ensuring that all learning programmes and courses are accessible to everyone, including those with complex needs. All visits can be adapted to the specific needs of those visiting the Gallery. We also offer tailored access visits ranging from individual experiences and groups with visual impairment, to specifically-designed gentle conversational visits for individuals with dementia and their partners/carers. For more information please visit the Access Programme page of our website: https://www.nationalgallery.ie/access-programme.

• Is there a car park available?

  No we do not have a visitor car park. There is metered parking and coach parking on Merrion Square.

• Are there lunch room facilities available?

  We have no lunchroom facilities, apologies for any inconvenience caused.

• Can we bring bags into the Gallery?

  Self-Service lockers are available at the Merrion Square entrance and are available for individual use. Visitors may retain items that will not fit in lockers, including large umbrellas (bagged).
  
  Groups can use larger drawers to store many items for the duration of their visit. The tour guide will assist you in setting this up on the day. 

• Are children allowed in the Gallery?

  Of course! All children are welcome. Children should be accompanied by their grown-ups at all times in the Gallery. For further information, consult our Child Protection Policy: https://www.nationalgallery.ie/sites/default/files/2017-10/Child-Protection-Policy_NationalGalleryofIreland-2017.pdf.

• Can we draw in the Gallery?

  The National Gallery of Ireland’s collection can be a source of inspiration and learning for all. We encourage sketching from the collection in the gallery spaces. Visitors can bring their own materials (dry materials only). If drawings are intended for commercial use, please refer to our Images and Licensing department with regard to works which are in copyright, imagesandlicensing@ngi.ie.

• Can I take photos and videos inside the Gallery?

  We allow visitors to take still and video photographs for personal, non-commercial use in the public galleries except in special exhibition areas or where specifically prohibited. For more information on our photography policy please visit https://www.nationalgallery.ie/public-photography-policy.

• What parts of the collection are included in the visit or session?

  The tour guide or facilitator will select the highlights of our collection based on the theme of your session. If you would like to see a more specific work you can request certain works to be included, you can find our entire collection online at this address http://onlinecollection.nationalgallery.ie/categories;jsessionid=4D5FF86414DFA5E5E9FD05E4F94C6BEB. Please be advised that works on display may change.

• How do I change or cancel a booking?

  You can change or cancel your booking by logging in to your account and editing the details of the booking there. If you are cancelling the booking within 24 hours of the visit or session time please contact the Tours Officer, (01)6633510 or tours@ngi.ie.

• How do I join the Gallery newsletter mailing list?

  The newsletter is a great way to keep up to date with all of the wonderful exhibitions, events, and talks that are taking place in the Gallery on a daily basis. If you would like to subscribe, please click on this link: http://eepurl.com/dijUUH. We use MailChimp to manage our email campaigns.